Shipping Policy

This policy is intended to provide you with a clear understanding of our shipping policies and procedures. Please read this carefully before placing an order in our store.

Shipping countries:
This shipping policy is valid for the countries: Netherlands and Belgium

Average delivery time of all our packages:

Latest order time 5:00 PM (GMT+01:00) Central European Standard Time (Amsterdam)

Order processing time 1-2 days, delivery on: Monday to Friday.

Delivery time 4-6 working days, shipping on: Monday to Friday

We use the following shipping parties:

- DHL

Lost package / returned package?
In the event that a package is lost or not delivered due to a logistics reason, we will always ship a new package before proceeding with our refund and returns policy.

Postage costs
Free shipping, wWe cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Please note: Like many other online stores, we are very busy and delays may occur. Please take this into account when placing your order. We will do our best to ship your order as soon as possible.

Please contact us via email if you have any questions about exactly when your order will ship. Our service team is happy to assist you.

Questions? Contact us:

Email: hi@keukenkoningin.nl
Contact form: Click here
Phone : +31612921922
Company name : Kitchen Queen

Customer service opening hours:
Monday to Friday from 9:00 AM to 6:00 PM
Saturday and Sunday: 10:00 AM to 4:00 PM

We will answer your request within 24 hours.