Privacy Policy

We at Keuken Koningin are responsible for the processing of personal data as shown in this privacy statement. We will process and use your data in a secure manner, in full accordance with the General Data Protection Regulation. For questions about your privacy, please contact hi@keukenkoningin.nl

Article 1 – Corporate Identity

Keuken Koningin is located at:

Address: Trasmolenlaan 12, 3447 GZ Woerden, Utrecht, Netherlands

Email: hi@keukenkoningin.nl

Customer service opening hours:

Monday to Friday from 9:00 AM to 6:00 PM.

Saturday and Sunday: 10:00 AM to 4:00 PM.

We will answer your request within 24 hours

Keuken Koningin respects your privacy. Your email address is completely safe. We do not sell or rent your personal information that we collect (such as your email address, name and other information) to third parties without your consent. We will only collect, store and use your personal information to customize the content, services and advertising we provide to you based on your preferences and interests.

Article 2 - Purchase of goods

Payment: When you purchase goods through the Kitchen Queen, you must provide additional information about your credit card or other payment method. You represent and warrant to Keuken Koningin that this information is true and that you are authorized to use the payment method. You are responsible for all taxes associated with your purchase of goods through the Service.

Loss and Cancellation: Title and risk of loss for all merchandise ordered by you pass to you upon our delivery to the carrier. We reserve the right to cancel orders for goods for any reason.

Article 3 - Protecting you

Keuken Koningin is owned and operated by Keuken Koningin. Keuken Koningin (“Keuken Koningin”, “we”, “us”, “our”) is committed to protecting your privacy. At Keuken Koningin we never share our customers' information with third parties. We use the information you give us to respond to your inquiries, customize future purchases for you, improve our business, and communicate with you. We always try to personalize and continually improve your Keuken Koningin shopping experience.

Your use of the Website is subject to this Privacy Policy (the “Policy”) and the Website Terms of Use (“Terms”). In this Policy, a capitalized word/term is defined in the Terms or elsewhere in this Policy.

Our Policy explains what information we collect on the Website, how we use and/or disclose this information, and how we maintain this information. By using this website you indicate that you accept this policy. If you do not agree to the terms of this policy in whole or in part, you should not use this website. Please note that this policy applies only to information collected on the Website and not to information collected or obtained through other methods or sources.

Our policy ensures that any information you provide to us remains private and secure. For your peace of mind, below we provide details of the information you provide to us and how it will and, more importantly, will not be used. We will never collect sensitive information about you without your explicit consent. The information we maintain is accurate and up to date. You can check the information we hold about you by contacting us (an administration fee may apply). If you find any inaccuracies, we will immediately remove or correct them.

Section 4 - Personally Identifiable Information - Collection of PII We Collect

We collect personally identifiable information ("PII") voluntarily provided during registration or in response to specific requests for information explicitly presented to you.

We may also collect your Internet Protocol ("IP") address to diagnose problems with our server and to administer this website. An IP address is a number assigned to your computer when you use the Internet. Your IP address is also used to identify you during a particular session and to gather broad demographic information.

When you use the website, we may ask you for your email address. To purchase vouchers, you may be asked to provide some or all of the following personal data: First and last name, postal address, email address, date of birth, telephone number and details of a payment mechanism, e.g. credit card details.

Article 5 - Use and disclosure of PII

All personal data is held in accordance with the Data Protection Act 1998 and other applicable data protection laws.

We use personal information to provide you with information about Keuken Koningin, to properly provide you with the Service, and to market ourselves to you. It is our policy not to sell or share PII with third parties (outside our group companies) unless we need to do so for fraud prevention and detection purposes. We will never sell or rent your personal information to third parties for their marketing or other commercial purposes without your prior consent.

However, we may share your personal information with our agents and subcontractors to assist us in using your information in accordance with this policy. For example, we may engage third parties to provide us with marketing or customer service support, or send the information to a credit card provider to process a payment.

We also reserve the right at all times to release PII to:

(a) Comply with applicable law;

(b) Respond to government requests (or requests from statutory, governmental, quasi-governmental or local authorities or Internet protection authorities of any kind);

(c) comply with any applicable legal process or proceeding;

(d) protect our rights or property, this website and/or other users of this website.

Please note that we may transfer your information internationally as part of the PII sharing mentioned above, including to countries outside the European Economic Area. Some locations outside the EEA may not have adequate data protection laws at all or may not provide levels of protection for personal data as high as in Germany. By providing PII to us, you acknowledge that if we have used your information in the manner described in this policy, we are not responsible for the use of your information by third parties who receive and process your information.

Artikel 6 - Cookies

We use "cookies", a technology to store data on your computer using the functionality of your browser. Many websites do this because cookies allow the website publisher to do useful things, such as finding out whether the computer (and probably the user) has visited the website before. You can usually change your browser to prevent the use of cookies - but if you do this the service (and the website) may not work properly. The information stored in the cookie is used to identify you. This allows us to provide an efficient service and track the behavior patterns of visitors to the website.

In addition, in the course of serving advertisements on this website (if applicable), third-party advertisers or ad servers may place or recognize a unique cookie on your browser. The use of cookies by such third-party advertisers or ad servers is not governed by this Policy, but rather by their own respective privacy policies. (Please note that use of the Website is not intended for or directed at children under the age of 18).

Artikel 7 - E-mails

We may send you emails for the following purposes:

As part of the Service. For example, we send (or may send) emails to you in some of the following example circumstances:- After registration, to provide you with your account details;

• After registration, to provide you with your account information;
• As reminder emails about the services we offer (especially if you haven't used them yet or haven't used them for a while);
• To send you requested information or vouchers;
• As a newsletter;
• As promotional emails;
• To offer you related services from Keuken Koningin

However, with respect to any marketing or promotional emails we send, we will always give you the opportunity to unsubscribe (or unsubscribe) in the future.

Article 8 - Security and storage

The personal data we hold is stored securely on our systems in accordance with our internal security policies and the law. We retain data for 3 years after it was last accessed or used by us.

With respect to information transferred between the Website and/or users, we take reasonable precautions to protect such information, but we may not be able to prevent unauthorized access to this information by third parties or the inadvertent disclosure of such information during transmission. Users acknowledge this risk when interacting with the Website.

Article 9 - Transfer under certain circumstances

In the event of a sale, merger, consolidation, change of control, transfer of substantial assets, reorganization or liquidation or Kitchen Queen, we may, in our sole discretion, transfer information collected on and through this Website (including, but not limited to , PII and other information) to one or more relevant third parties.

Article 10 - Customer Service

If you have any questions or concerns or would like to request access to your personal information held by Keuken Koningin, please feel free to contact us.

Artikel 11 - Disclaimer

When purchasing products on this website, the customer acknowledges and agrees that payment for the products will be transferred to payment systems operated by third parties. Customer's basic financial information may be shared with third party payment systems and their operating/controlling entity.

All information received by the third party payment systems and their operating/controlling entity will be managed in accordance with their privacy policies and terms and conditions, which can be found HERE. The Customer waives all rights to take legal action against the third party managed payment systems and their operating/controlling entity regarding the entity's ability to receive payment for the operation of the Website in connection with products offered by the Website Operator have been delivered as a result of payment from the Website.

Article 12 - Changes to this policy

Please note that this policy forms part of the terms of use of this website and forms part of the agreement between you and us. We may change this policy in whole or in part from time to time in our sole discretion. Any changes to this policy will be effective immediately upon posting of the revised policy on the site. Depending on the nature of the change, we may post notice of the change: (a) on the home page of the Website or (b) by email if we have your email address. In either case, however, you will be deemed to have agreed to such changes by continuing to use the Website after such changes. If you do not agree to the terms of this Policy, as amended from time to time, in whole or in part, you should discontinue your use of the Website.

Article 13 - Ownership rights of the Keuken Koningin service

Content of the Service, Software and Trademarks: You may use the Keuken Koningin Service only to conduct business transactions with Keuken Koningin. You may not use any automated technology to scrape, mine or harvest information from the Keuken Koningin Service or otherwise access the pages of the Keuken Koningin Service for any unauthorized purpose. If the Keuken Koningin Service prevents you from accessing the Keuken Koningin Service (including by blocking your IP address), you agree not to take any action to circumvent such blocking (e.g. by masking your IP address or using a proxy IP address). The technology and software underlying or distributed in connection with the Keuken Koningin Service is the property of Keuken Koningin, our affiliates and our partners (the "Software"). You agree not to copy, modify, create derivative works, reverse engineer, assemble or otherwise attempt to discover the source code, sell, assign, sublicense or otherwise transfer any rights to the Transfer software.

The Keuken Koningin Service may contain images, graphics, fonts, and other content or features (“Service Content”) that are protected by intellectual property rights and laws. Except as expressly authorized by Keuken Koningin, you agree not to modify, copy, frame, rent, lease, loan, sell, distribute or create derivative works based on the Keuken Koningin Service or the Content of the Service, in whole or in part. Queen Service or the Content of the Service. Any use of the Keuken Koningin Service or Service Content not expressly permitted herein is strictly prohibited. All rights not expressly granted herein are reserved by Keuken Koningin.

The Keuken Koningin name and logos are trademarks and service marks of Keuken Koningin (collectively, the “Keuken Koningin Marks”). Other company, product and service names and logos used and displayed via the Keuken Koningin Service may be the trademarks or service marks of their respective owners, who may or may not endorse Keuken Koningin or be affiliated or associated with Keuken Koningin. Nothing in these Terms of Use or the Keuken Koningin Service shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Keuken Koningin trademarks displayed on the Keuken Koningin Service without our prior written permission. All goodwill resulting from the use of Keuken Koningin trademarks will inure solely to the benefit of Keuken Koningin.

Third Party Materials: Under no circumstances will Keuken Koningin be liable in any way for any content or materials provided by third parties (including Users), including, without limitation, any errors or omissions in any content, or for any loss or damage of any kind resulting from the use of such content or materials. To the extent permitted by applicable law, the third party providers of such content and materials are express and intended third party beneficiaries of these Terms of Use with respect to their content and materials.

Keuken Koningin may preserve Content and may also disclose Content if required to do so by law or if Keuken Koningin believes in good faith that such preservation or disclosure is reasonably necessary to (a) comply with legal process, applicable law or governmental requests; (b) enforce these Terms of Use; (c) respond to claims that certain Content violates the rights of third parties; or (d) protect the rights, property or personal safety of Keuken Koningin, its users or the public.